The term insight means an understanding of relationships that sheds light on or helps solve a problem. The key is to understand relationships. If your scope within the company does not span more than the department, team or group you move in, then you are ill-equipped to understand the relationships surrounding a specific constraint, issue or task. We walk in preconceptions toward any issue and ignore or discount evidence outside of our comfort zone. That’s right, our comfort zone. Attempting to understand relationships means we need to step back into a different perspective to assess all aspects surrounding a constraint, or process, or issue, etc.